Count on Us
Steven was now a well-known member of the AA family, and it caught the attention of Robert Crandall. He once wrote a letter to the man saying that Steven could count on the brand to keep the company going and honor his AAirpass long into the future.
Count on Us
Hitting Some Turbulence
Steven didn’t realize how that promise could crumble in time. By the 2000s, parts of his life were falling apart, which had once been focused on exhilarating flights and fun vacations, but it didn’t have anything to do with his AAirpass (yet).
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Hitting Some Turbulence
